Roberta Vandermast sent a message to Kenneth Chenault that said:
I am a longtime customer of American Express. I am 72 years old, retired, and have a compromised immune system. Going to the grocery store is out of the question for me as it is the second most contagious place I could visit.
Walmart is the only grocery outlet that offers me free pickup of my groceriesâsomething that is important on a fixed income. I use my AmEx card to shop for groceries, however I cannot receive the bonus for purchasing from Walmart.
I think American Express should extend the 4 miles per dollar bonus to superstore pickup orders and deliveries.
Thank you for considering this request,