John Larsen sent a message to James Cracchiolo that said:
Isn't it great the economy and the market has been doing tremendously good. I am severely stressed and will most likely cause me a divorce. I have been dealing with one of your brokers for over 20 years in the Des Moines, IA office and in the last 4 years (in this tremendously upscale economy he has lost and I mean him not me everything based on his representation of my wife and I savings) He has lost 50% of our lives savings of $800K. I've repeatedly asked for a review cause I really have no knowledge how HE lost it. I would greatly appreciate speaking with you 423.400.6933. I know your a tremendously busy man and $400K may not be a lot to you but it sure the hell is to me. Please take the time to review this. I really don't mean to hurt my brokers career but I'm sorry $400K dollar over the last 3 years is outrageous and he keeps telling me he sorry and we'll get it back. I have discussed this repeatedly on an annual basis . 100K 100K 100K 80K. This is what has happened over the last 4 years and I've asked him if his account reflects the same (and of course not his doesn't) I really feel Ameriprise Financials should be held accountable for representation of their brokers.