Sheene sent a message to Lee Kun-Hee Chairman, Samsung – email address that said:
Annyeonghaseyo! Good day, dear CEO! I'm sheene and I'm from the Philippines. I've been using Samsung mobiles for almost 8 years. Just this year I bought Samsung J1 2016. Unfortunately, The LCD broke by accident. I'm normal online teacher and I teach Korean students but I don't earn that much. I asked a lot of service centers to find cheaper LCD replacement but I couldn't find one. I can't afford buying new phone either. I hope you can help me with my problem. Thank you so much and I hope you have a wonderful day. God bless your company and your family, Sir!