Carol Eubanks sent a message to Terry J. Lundgren Chairman, President, and CEO, Macys, Inc. that said:
April 4, 2016
Went shopping today at Macy's Del Amo, in Torrance, Ca. and was very surprised to find the kind of service I received. Ms. Tanya Gaylor was professional , kind and really new the merchandize. I had been looking for a blue blazer for weeks and been to many stores. She look in every dept. until she found the perfect blazer. I have her card and will ask for her the next time I need an outfit. Please thank her for her diligence.
Carol