Marshall sent a message to Arne M. Sorenson President and Chief Executive Officer of Marriott International, Inc. Email Address that said:
Arne,
Thank you in advance for responding to my E mail regarding your Look No Further guarantee regarding a room reservation in June for the Marriott Marble Arch. My Hotels.com quoted rate was $236 per night and my reservation with Marriott is $286 per night. (A forced reservation) I contested the rate difference and Lola the supervisor E mailed me the difference was $1.00. My excellent respect for Marriott is a little tarnished as a silver elite with your Marriott Rewards Credit Card.
Thank you again for taking the time and effort to respond to my request.
Sincerely, Marshall.
