Brian Fletcher sent a message to Kelly King that said:
Hello Mr. King,
My wife and I have been customers of BB&T for many years. We currently have a situation regarding our past mortgage loan that was paid in full on Mar. 2, 2018 where we now have a 60 day late tag on our credit. I have been in communication with many individuals at the Greenville, SC branch without any success of getting it removed. I was wondering if you would take the time to listen to our situation and maybe you would be able to help in getting this removed for us to proceed forward.
Thank you for your time.
Sincerely,
Brian Fletcher
