Troy Williams sent a message to Jeffrey Harrold that said:
Hi Mr. Tagsold,
My name is Troy Williams. I am having an issue with a auto claim in VA. and hoping you or one of your area managers could call or email me about it.
I know I'm wasting my time but, I don't know until I try. I have spoken to James Howe and he erased everything the claims adjuster had done so, I
don't want him to call. Maybe his boss or even you.
Hoping for help in VA.,
Troy Williams
804-337-9327