Celia sent a message to Bob Sasser - Chief Executive Officer and President of Dollar Tree Stores, Inc. - Email Address that said:
BEATRICE AND MISSY AT THE CENTRAL ISLIP DOLLAR STORE:
I am mortified about the way the cashiers at this dollar tree, specifically, Beatrice, are allowed to speak to the customers. In front of my two young children, I was cursed at and physically threatened by this cashier and the manager, Missy, did nothing about it.
I was at the Dollar Tree in Central Islip with my two young children (a 1 year old and an 8 year old) yesterday, purchasing supplies for a school project. The store was a mess , the line was very long and there was only one cashier. My children and I waited patiently on the line and while doing so, myself and the other customers were watching the cashier (Beatrice) talk down to each person she helped. While I was being “helped”, my 8 year old was touching a small soda bottle near the register. Beatrice responded to this by yelling at him, stating: “ARE YOU SERIOUS RIGHT NOW, PUT THAT DOWN!” I looked at her in disbelief and asked my child to stand right behind me. After waiting on line that long, I just wanted her to ring up my stuff so that we could get out of there. After she was done ringing me up, I grabbed my bags and the cashier called me a “Bitch” under her breathe. Again, in disbelief, I asked her if she said something and she said: “Ill slap that bitch in her face if she thinks she is going to give me an attitude!” She said this not only to me, but in front of my two young children and a line of about 15 customers. My children became very frightened and upset. When I asked to speak to the manager, Missy, her response to the situation was “I didnt see or hear anything.” Other customers waited outside the store to speak with me because they could not believe what they witnessed. This treatment is completely unacceptable. There are plenty of people out there that need a job and this Dollar Tree hires employees that speak down to, threaten and curse out their customers. This is disgusting!
