Robert Ciccketti sent a message to Hubert Joly that said:
Dear Ms. Barry, I have purchased many items over the years through best buy in my state of massachusetts. Last year I spend about $ 15,000 on a magnolia home system. I was in the process of doing the same in another part of my home.
I am being given the run around on a date. I even had a manager named Shawn who ignores my texts. He was at my home just 2 weeks ago on an order almost $ 10,000. I am hoping your for past and future customers. I need someone to step in and call me at 781-571-9499. Thank you, Robert Ciccketti