Richard Byrne sent a message to Hubert Joly that said:
Good afternoon Corie,
Xbox-X pre order rollout had many technical issues (we had it in our cart but could not checkout on-line)which caused us not to be able to pre order one for our 13 year old son.
I hope that Best Buy can get more so we can try again.
Thank you for listening, I'm sure Best Buy has been inundated with calls.
Rick Byrne (802) 399-9260
