Steven Pereira sent a message to Hubert Joly that said:
I am a loyal customer, and I was just wondering when your stores in Florida will return to normal? They currently are about as inviting as a refuge camp in a war zone. I was very disappointed when I tried to shop and the staff was stationed out front of the store, behind metal barricades and warning signs. I looked for a "sorry for the inconvenience", or "thank you for your patience, loyal customers" signs, but outside of rather abrupt "stand here and shut up" signs, nothing. Sad!
