Marvin Shenkler sent a message to Hubert Joly that said:
I purchased a GE refrigerator and warranty in 2016 and that will be the last time I ever buy anything at Best Buy!!!
It will be one full week before my refrigerator is working again assuming the technician is able to put it all back together. Besides the lost food and having to eat out for an entire week the aggravation incurred is not worth having to deal with your company in the future.