Irene Briggs sent a message to Hubert Joly that said:
Look at your smiling face. Maybe your smiling because no disgruntled,bitchy customers can get to you. Since 12/01 I have spent hours every day on hold for long periods of time. your error. YOUR MISTAKE. I am frustrated,angry and so so tired of feeling helpless. You Cancelled my order on 12/01. iPhone 6-64 MB $99 that I paid for with my Best Buy credit card. Your company credit card.now that\'s funny. The joke is on me.
Have an email from Best Buy (you) with 12/08 as last pick up day. Contacted BBB,consumer affairs,State of Ca. consumer protection agency and anyone else I find to file a complaint against your companies unethical practices. You should be ashamed.
Why are do you hide?
209-996-4037. Call me.
