Ava neal sent a message to Hubert Joly that said:
Ms. Barry,
Another query, I will also forward the email to you, if you contact me via email.
About 1 month ago, Best Buy sent me a Rewards statement of 110.00. Since then, spoke with Customer Rep recently who said, B.B. w ould re-email me that offer. Last week. I've not received it.
Will Best Buy re-email this offer to me. Here it is from my Email account.
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Hello, Ava, you have $110 in available credit as of 9/13/2020.
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As I stated above, I will re-email to you, from my account, the above email, so you may better-verify it on your end. I spent considerable time being assured by a rep last week that this would be re-sent to me. I do have a 60.00 Rewards already, to end 12/5/20. That is separate from this, I believe.
Thank you,
Ava Neal
317-599-6393