Jon Fichera sent a message to Hubert Joly that said:
Re: A note from Best Buyâs CEO: We will do better.
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Take me off your mailing list immediately!!!
You have a lot of nerve sending me an opinionated email of this kind, and then I am forced to search out an email address since you spammed me from a 'no reply' address.
Your pandering is extremely distasteful, and because this, I will forevermore have a mental image of the looters jumping through your storefront windows.
You may have just lost a paying customer for good.
