Robert sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation – email address that said:
Bought a 2010 Tundra from Wilsonville Toyota..2 months ago..they kept it two days to do 160 point inspection and when I went to pick it up light was out in front #1 and then I have to put on brakes week later and almost went I to ditch it was so out of alignment. That is # 2 now I come down from 5000 elevation and steering wheel is shaking so hard I was afraid it was going to fall off..so # 3 took it in day before yesterday both rotors were bad...now are you going to tell me this was given the 160 point inspection your company offers.. wilsonville no bull is nothing but that. So twice since we have bought almost been Intel wrecks...I believe someone should beakin this right spending 30,000 on a lemon pick up with 3 safety hazards before 90 days...
They also took out trailer brake without our permission when we bought so that is theft and then a manager wanted to charge me 500. to replace...needless to say I did get that free.
Now I am here at McMinnville Toyota PAYING for a 160 point inspection because the rotor work wasn't even done right..
I have called to talk to Boyce several times with no call back.
I would hope you would make this right without us going to someone else to do so...
I want this truck price redone and it better be enough off to make us happy.
Robert