Scott sent a message to Brian C. Cornell Chairman of the Board and Chief Executive Officer, Target Corporation that said:
Target in Riverdale Utah would not honor warranty on headphones two months old. The no longer carry brand in store so I asked for equal value replacement with Phillips headphones a 49.00 same retail value product. They intimidated me and my children with their security officer nick and would not honor replacement warranty for same value product. River dale police gave me a case report on the interaction about honoring responsibility to paying public.
Ps Elizabeth and Vanessa were condescending about the whole matter.