Joan Hinkley sent a message to Bruce Broussard that said:
Why doesn't Humana narrow down via computer programming lists for various programs ex: Medicare Plans for Imaging. I have a list before me, which I requested and I've called many of the imaging centers on the list ONLY to find out they don't take medicare plans or they don't do CT scans.
Do you understand how frustrating this is ?????
How would you like to have cancer and have to go through this?
So if I don't keep calling Humana will not pay and they will say you went out of network. What a trap.
Do you need some computer programming help ?
You seem an educated man running a sloppy shop.
Are those under you not doing their work?
PLEASE HELP ME,
Joan Hinkley
Apex Health Services
Conroe, TX.
612 202 9206