Dr Douglas Dau sent a message to Richard Fairbank that said:
Been trying 2 years to get balance on my car loan and get Capital One to start reporting so its on my credit reports. 2 years of calling and no help and just blow me off. I am thankful for car loan and wanted all my large purchases to be done by Capital One but if cant get me back on track with such a large company our future my not happen. Just need help a little more on my issue then Capital One wants to come up with issue resolved
