Christi Axtell sent a message to Carlos Ghosn that said:
I am writing to you because January of last year we purchased a 2013 Nissan for our 17 year old son. We had a car fax done nothing on it. About 2 weeks ago the transmission is going out at 87400 miles. I saw the settlement on the transmissions and emailed Nissan and they said it was past the dead line. He owes 6700 on the vehicle and it is going to cost 4900 to fix. I reaching out to you because here is a 2017 kid trying to do the right thing, making car payments and now this happened. Could you please help us out with this. I hope you will take the time to get back to me. We live in Pocatello Idaho. Look forward to hear from you. Thank you for your time. Christi Axtell
