Christi Axtell sent a message to Carlos Ghosn that said:
I hope you can help us out with a default transmission in a 2013 Nissan Sentra that we purchase a year ago with only 87000 miles on it. There was a class action law suit on these transmissions that we did not know about. The claim ending date was Jan of this year and we did not have transmission problems until 2 weeks ago. I am requesting only 4500 to get his fixed. This car is for my 17 son who is making the payments on the loan in which he owes 6700 on it. Please help us with this situation. Christi Axtell