Marla Perini sent a message to Glen Post that said:
I am a current customer of CenturyLink. I have been having trouble with my phone all week. I have made countless calls. CenturyLink scheduled 4 days to come to my residence and fix my phone. As of tonight the 26th of June 2020. My phone is still not working. NO technicians showed! And your countless employees tell me a different answer. PLEASE contact me by email ASAP as I can't receive any call. I NEED my phone working. My husband NEEDS it for his job. PLEASE HELP US!!!!!