Barbara Avery sent a message to Glen Post that said:
I am having a real problem with our centurylink account and have been fighting this battle for four months with no success. When I ask to speak to a supervisor I am told there is nothing a supervisor can do for me and they wonât connect me. Today when I spoke to them and went on our account I noticed the customer service person had made changes on our account we didnât want or ask for. This would have created another problem if I hadnât checked everything. Please have someone from technology services contact me since we have been told even though we have had paperless billing, âthere has been a glitch in the system for months and no one can fix itâ. That is why we donât receive our email bill notices. This makes me wonder why we use CenturyLink at all. Will be waiting for a timely response from your corporate office. We donât want to deal with the local people anymore. Thank you. Jon and Barbara Avery. (702)498-7640.
