JOHN M CAMBRA sent a message to Lee KunHee that said:
All my tv's and monitors are Samsung, my stove is Samsung, my refrigerator is Samsung, and has been nothing but frustration. I paid almost $2000.00, and last year the ice maker went out, this year, the fridge was not cooling, and not ice again, the deli tray got stuck probably because of the ice problem. The technician told me the ice maker, and surrounding area is a bad design, and Samsung knows about it, it was cheaply made. Why didn't you fix the problem before I bought 3 to 4 years ago, I lost a lot of food, time, money, and frustration.
I want you to replace it. John Cambra 510-357-5000
You can look up my model number by the phone number.
I bought everything Samsung because I believed in the product, but the refrigerator is below Samsung's standards, and I want you to replace it.
