Jesus Santos sent a message to Michael Jackson that said:
Hello Mr Jackson
I am very dissatisfied and disappointed in they way your sales person Donaldo Blanco,Finance manager,and General manager at Autonation toyota of Weston in Florida..trick me and my family we just bought a second car from them..and it was the worst experience of my life...i trade in.a 2013 Rav 4 on the 21 st of November and still today the pay off was not done..but not only that i was told by my bank,that they have not even call to find out the payoff balnce, and now on top of all of that, I was told by your associate Donaldo Blanco. .that had to make the payment on the car which is at your dealership and they kept as a trade in..now i am paying for a vehicle in your possessions which belongs to Weston Toyota..plus i was told my next payment will be in January with my new 2016 Rav 4..which is find but why do i need to pay the other vehicle which i trade it in..
I am very upset, dissatisfied,disappointed, and feel i was lied too tricked ..with my family present after 8 hors at the Weston Dealership. .i have been treated like garbage..and no ones seems to care about the problem i got of making a $597 payment on a vehicle yor place kept as a trade in, plus i was told verbally that they could not get me the highlander lxe because of my credit..but if toyota finance it..after a year of paying i could go back and get 4.7% interest now i know will all the lying they did ..that they lied about that too...plis was forced to sign a waiver..that i could not return the vehicle that all,sales were final..i didn\'t have 3 days to return the vehicle if i was not happy with it..plus the General Managet was very rude and The Financial Manager very pushy and sales persom said 4 times to put on his survey that he did an awesome job..when he didn\'t. .but he said his job depends on that survey.
Mrjackson..i need your help, no o es will help from your store Weston Autonation in Florida Broward...my #786 445 7062 I\'m very upset and feel lied to..never had this issue at any other dealership..they are playing with me and laughing at me and my family...my Email is jsantosautomotive@gmail.com