Arlene Petersen sent a message to Michael Jackson that said:
My name is Arlene and the reason for this email is that
I was in the process of purchasing a car from the Delray Ford dealership I was told that there were other individuals who were interested in said vehicle and if I was still interested I needed to put $250.yo hold the vehicle which I did.
I purchased the vehicle which is a 2014 Ford Forcus SE
Cash in October during the closing I asked the financial
Officer about crediting back my credit card I was assured that it would be done as of today\'s date it hasn\'t I have called at least 6 times to the sales person and the sales manager left messages emailed
Also did the web chat I have a transcript of the conversation and was told someone would get back to me as of this date 11/27/2015 no one has reached out to be about my refund
I am disappointed because I believed if I owed your company the debt would have been turned over to a credit bureau for collection .what recourses do I have against a huge corporation I did my part but no one seems interested in assisting me I hope and pray that you\'ll be the one to do so.i can be reached at 340-514-4665 thanking you in advance
