Joan Farley sent a message to Thomas M Rutledge that said:
Same NINE channel signals go in and out and five tech visits later including quality assurance and line crew maintenance, no one knows what is wrong or seems to care. Ive been told to start over with a tech again so he can order another line crew out. Why can't I get answers about what is even wrong with these 9 channels I watch all the time? This has been going on 6 weeks now! Do you care at all? Joan Farley
