Jorge E. Rios Calero sent a message to Thomas M Rutledge that said:
Sir
This is to request your company lower my bill. I had been a loyal customer for 33 years, every time I went to your front desk , sometimes they were able to give me a new lower rates, however this time they told me that they lower my internet, when I got the bill it is still the same. I know you have offers, however you are not giving them out to your old faith full customers. please help
