Denise Crisci sent a message to Thomas M Rutledge that said:
The other day my friend have to leave or gathering early. Why, she was dizzy and not feeling well. Why? Because you make it so hard to even be a customer of Spectrum service. You treat your customers in a way no other business dares to do. Even if you have been loyal, your answer to that is screw them all! How do you think that makes us feel? Do you really know what is going on with your company???? I don't think so. I came back from a 2 month vacation to find that my 1 tv, phone and computer would now cost $323.00 a month? I can buy a new car. a $180.00 increase? Who does that? I would love to talk to you in a genuine way. Thank you.