JOSE ANTONIO ROSA sent a message to Thomas Rutledge that said:
I AM A DISABLED VET LIVING ON A LIMITED MONTHLY BENEFITS CHECK. CONFINED TO MY APARTMENT (18/7) BECAUSE OF MY LIMITED MOBILITY I SURVIVE WITH MY CABLE, INTERNET AND FONE. I HANDLE EVERYTHING ON THE INTERNET (GROCERIES,MOVIES,ENTERTAINMENT,DOCTORS APPOINTMENTS,MEDICATIONS,ETC). COST FOR YOUR SERVICES (IN THE LAST 2 YEARS) HAS SKYROCKETED FOR ME TO 184.17 A MONTH. BETWEEN MY MONTHLY EXPENSES (RENT,UTILITIES,FOOD,MEDICATIONS) AND SPECTRUM'S CHARGES, IT HAS BECOME VERY DIFFICULT FOR ME TO SURVIVE WITHIN MY BUDGET. I HAVE BEEN STRUGGLING WITH MY FINANCES TO ACCOMODATE ALL MY BILLS BUT IT HAS BECOME IMPOSSIBLE. MAYBE YOU HAVE SOME AMNESTY/HUMANATARIAN PROGRAM THAT MIGHT ALLEVIATE MY FINANCIAL SITUATION. SPECTRUM'S SERVICES FOR ME ARE A PRIORITY AND NECCESITY. I COULD NOT AND WILL NOT DOWITHOUT THEM. I JUST HOPE YOU CAN IN SOME WAY ALLEVIATE MY SITUATION. I THANK YOU FOR YOUR TIME AND EFFORT IN ADDRESSING MY CONCERN.
RESPECTFULLY,
JOSE ANTONIO ROSA
