andrea rosa sent a message to Thomas Rutledge that said:
Mr. Rutledge,
I am been attempting o work with Spectrum for over 2 years to resolve issues with my cable, unsuccessfully. You are my final attempt.
It is gross negligence that the company under your charge continues to charge their customers for services they do not receive.
I now understand why you are the highest paid CEO in the US.
Please contact me to discuss further...if you are actually interested in customer satisfaction.
