Ms Taylor sent a message to Thomas Rutledge that said:
Please advise as I have tried many ways to resolve this with no success. I made a one time payment via your web site for a friend with my credit card. I want to remove my credit card info for obvious reasons. Your system seems to have a glitch and will not let me remove the credit card info (kept for future payments). I have seen many other having the same issue as I was reading. Due to world events I am sure more folks helping will run into this issue. Please advise, Thanks