David Knapp sent a message to Christopher Connor that said:
Dear Mr Morikis
My name is David Knapp and I live in Del Webb at Tradition in Port St Lucie Fla
My house when it was built Oct 2018 was painted with your paint. My front door was never prepped correctly and paint has been peeling since day one. The painter who was sent by the builder just repainted over the peeling paint. This door was repainted 3 times and is still peeeling. I have beemnn compalining about this for 2 yrs and they tell me its not their problem. I have tried numerous times to get this corrected to no avail. In my business a happy customer is a repeat customer . I am at my wits end with this door can you help. Thank you in advance for your help in this matter.