Rosalva Buckner sent a message to Jane Fraser that said:
good morning
I have an account with your company and have been trying to get a modification since Feb due to me having Breast Cancer i'm only asking for the delay amount to be put to the back of the loan so I can caught up but I have been through 5 agent and still the same answer its in underwriting please i'm begging for a chance to caught up and not be home can you help please?
