@Citi – Jane Fraser – I\'m writing today in hopes of getting some help. I have been trying to close

Eddie Tuggle sent a message to Jane Fraser that said:

I\'m writing today in hopes of getting some help. I have been trying to close a refinance with your company for almost 60 days.

I\'m told the loan is finally approved. I have been attempting to communicate with loan officers for many weeks. Phone calls are never returned.

If I don\'t close this loan by tomorrow, 9/39/2025, I risk losing the condo I\'m purchasing. Please help me.

My loan number is 001124184038
My phone number is 303-903-8434

Thank you,

Eddie Tuggle

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