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@citi – Michael Corbat – A merchant who was authorized to charge a $100 payment to my Citibank credit card

Stephanie Doucette sent a message to Michael Corbat that said:

A merchant who was authorized to charge a $100 payment to my Citibank credit card changed the amount to $1200 and Citibank actually paid it. After several attempts to resolve this issue, Citibank Customer Service never read any documents I provided so I am forced to reach out to the Executive Team and get some type of answers. Thank you and please reach out if you have any questions.

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