Weiwei sent a message to Michael L. Corbat CEO, Citigroup Inc. – email address that said:
Citi® / AAdvantage® Program is cheating on me.
On July 05, 2016 11:00AM, Citi® Email offered me to apply the Citi® / AAdvantage® Card:
You’ll earn 50,000 American Airlines AAdvantage® bonus miles after making $3,000 in purchases within the first 3 months of account opening*
Even more, Citi® wrote : you current Miles as of 06/27/16 is 50,231 AAdvantage Miles, + 50,000 Bonus Miles after qualifying purchases, your Total Miles : 100,231 Miles.
According the Citi® offer, I apply, and Citi® was approved.
After making $3,000 in purchases within the first 3 months of account opening, Citi® refuse to give me 50,000 Bonus Miles.
Citi® already have all my information, it is deliberately cheating the customs. This actions hurt the Citi®‘s reputation by itself. If the Citi® did not correct it, the Citi® will not have reputation and good businesses in the future.
Cheating! Cheating! Don’t deliberately cheating on the customs!