Deborah P Schell sent a message to Bruce VanSaun that said:
I am writing to you because I haven't been able to resolve my claim regarding Home Advisor and a dispute over who is to refund my money to me as a result of my disputing their charges for work they didn't complete. See Claim #679442.
Also I've been playing phone tag with Jessica, from your office for two weeks now.
I know your a busy man, but: Could you please help me?
