Constance Turner sent a message to William H. Rogers, Jr. - Chairman, President and Chief Executive Officer of SunTrust Banks - Email Address that said:
Constance M. Turner
5081 Seafield Place
San Diego, CA 92154
843-693-7582
Attention: AES/SUNTRUST BANK INC
PO Box 85052
Richmond, VA 23285-5526
Collection Agency: Regional Adjustment Bureau Inc
PO Box 34111
Memphis, TN 38184
RE: Collection phone call February 2016 for accounts: #2592588567PA0 #742WB11AF
Dear Suntrust,
This letter is to inform you that the account in question was settled on May 12, 2016 with Regional Adjustment Bureau. I have enclosed copies of the settlement letter and proof of payment. You now have proof that this debt is no longer collectable, and I am asking to please have this account and all closed Suntrust accounts removed along with my personal information from your records and notify all credit bureaus that youre requesting a deletion on these accounts.
I am currently Active Duty in the military, and I am looking to deploy in a few months. I am currently starting the process to have my security clearance renewed and the negative reporting can have a negative impact on my clearance. This is why I asking for a Good Will adjustment and that they please be removed.
Sincerely,
Constance M. Turner