Carina Garcia sent a message to Daniel H Dan Schulman that said:
Dear Mr. Schulmar
I am a woman resident in Miami Florida and I was a victim of a franchise through Paypal in accordance with the Chase. I appeal to you because the people in charge at your company to solve this type of claim simply pleaded with me that they can not help me, that nothing can be done and I simply lost my money. This situation has fallen to me very badly, and in some way it has destabilized me, generating in some way anguish and a lot of resentment because I see that I was stolen without scruples, without contemplations, without notification of anything and I trust that Paypal was a reliable platform, safe, solid and with a high level of credibility; all this taking into account that the bank also has its share of fault and I am also climbing for the recovery of my money.
I understand that you are a person with many responsibilities and an infinite load of duties in your company, but I appeal to you to guide me what I should do about it.
I do not handle English very well but I put all my effort into writing to him so that he understands me and can help me.
Thank you for everything you can do for me.