Deborah Hurd sent a message to Daniel Schulman that said:
Hello. I currently have a zero balance on my account after someone fraudulently hacked my account. It's now been a month and I still can not get your company to close my account. I've tried calling, messaging and using the website. No one ever calls me back or helps me. Please close my account so I can quit wasting my time. Thank you. Deborah Hurd
