Lisa A Fink sent a message to Daniel Schulman that said:
Hi I am emailing you to let you know that one of your worker got nasty with me when called. I do not go for that with someone get nasty with me. The worker that nasty with me was and Indian named Skie I was not notified that my account was closed or did I get a email or a letter saying it is close. Until I called and found out that way. And Skie told me that I am not allowed to have another card. I am not very Happy with your Workers at all.