Michelle Shanahan sent a message to Daniel Schulman that said:
I am totally fed up with PayPal. I was charged for some merchandise that I didnât complete the transaction as I found out the company was not only a scam but the item I ordered was known to be hazardous to your health and uncomfortable. Iâve talked, chatted and written PayPal and finally today had to file some resolution site For PayPal. I did this because when I once again Contacted PayPal I received a generic answer that did not answer any of my concerns.