@dan_schulman – Daniel Schulman – I need for you to explain to me why your company is forcing me to

Sharon Kalvoda sent a message to Daniel Schulman that said:

I need for you to explain to me why your company is forcing me to pay $99 for TotalAV software when I have repeatedly sent you the cancellation documents and the cancellation number from Total AV. I do not have this app, I do not want this app and your company refuses to refund me! Why?

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