Sheryl sent a message to Daniel Schulman that said:
PAYPAL CLAIM is an absolute JOKE AND DISGRACE. Seller lied to me for weeks in ebay message saying "sorry we refunded you already" and refused to give paypal transaction proof. Seller told me to keep faulty products no need to return with ebay message proof!. I put in claim and paypal says 7th February decision, then 12th February, then 15th February! Then says I have to RETURN FAULTY products! It would cost me $15AUD to return items to get a $4.82 refund *after spending total $41*. Paypal refuses to let buyer supply ebay message proof or allow us to email them with proof! I discovered if I supply a fictional tracking number for return I get to actually WRITE a message to paypal. I did and told them I wanted a SENIOR OFFICER TO LOOK AT THIS CLAIM.. I then today 4th march 2020 I get a message saying "see below*.. IM 64 and worked all my life, travelled to 18 countries and PAYPAL is the biggest disgrace, joke and unprofessional company ive EVER seen or dealt with. I wrote to seller and they said they know nothing about me having to return faulty products. they infact offered to RESENT new items. The only information paypal requested from seller was the TRACKING number.. that was never an issue, as I said id received items and some were faulty *half the product missing from 2 containers*. as soon as I get my present items delivered from ebay I shall be deleting my paypal account! disgraceful, a joke, pathetic company with NO RESEPCT or care for buyers!
PayPal case PP-D-53711787
We are denying your case(s)
We received the case(s) you filed on 26 January 2020
We have reviewed this transaction(s) and are denying your case(s).
This decision was made because we did not receive valid proof or tracking
SHAME SHAME SHAME ON YOU .. GODS JUDGEMENT IS COMING FOR YOU!
