@dan_schulman – Daniel Schulman – Re: #PP-007-168-928-118 PayPal is my preferred method as it is convenient for my clients but

Shannon O’Lear sent a message to Daniel Schulman that said:

Re: #PP-007-168-928-118
PayPal is my preferred method as it is convenient for my clients but if your staff cannot read and understand a basic contract that ends up taking money from my business, I will easily convert to a cash only business and save myself paying PayPal’s fees.

A client filed a dispute to get his fee back. I provided PayPal with numerous legal documents from my business this client signed that say no refunds, yet PayPal favored the client in the dispute. I wonder if the documents were even read?

I would like a reply as to the reasoning to ignore legal contractual matters and take money from a long time business customer?

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