David McCroey sent a message to Daniel Schulman that said:
This is the message that I sent to your Resolution Center "You all did not check the tracking number yourselves because it shows my purchased items from She Swish Limited has never left China. I would not have made this claim if I had received the items. Furthermore, I have sent you all the email that I received from James a representative of theirs showing that there was a delay in shipping the items. And it is difficult trying to send something through your resolution center. I don't know if you received my responses to your emails or not. Your resolution center needs some work. And I tell you all again that I have not received the items that I purchased." I purchased two items from the company Smiley Homey aka She Swish Limited and have not received them. Your company has closed the dispute in their favor of the seller and when I checked the reviews on this company no one seems to receive their purchase orders and your company knows about the company inability to delivery what they sale. Back in 2019 there was a person with a dispute and you all ruled in the sellers favor. I'd like to know what's going on here. Because right now I'm thinking about closing my account with PayPal and warning others about your company's bad dealings. Thank you in advance for your attention to this matter. The transaction number is 2ST99346XX8253314.