Mrs Denise Wills sent a message to Daniel Schulman that said:
Your contact message team say they are not able to give me your email address because it is not 'cascaded' to them, and that they do not have that information !!
My husband has recently died which caused me to use ebay/paypal. I have never been so insulted in all my life with the way I have been dealt with. I am in grief and this has been compounded by your company.
