Ubo sent a message to Dave McKay – President and CEO, Royal Bank of Canada – Email Address that said:
Dave MCKAY President and Chief Executive Officer, Royal Bank of Canada
Just a note re Sandra Brown Mortgage manager of the Royal Bank of Canada in Sarnia Ontario.
I have had a lot of difficulty with your bank in Guelph as areal estate broker obtaining mortgages for my clients. As result I never dealt with Royal bank again until I met Sandra Brown.
As a legal and business consultant for Amway of Canad for 13 years we have come to appreciate professional personable client service.
Sandra has restored my confidence twice in the way that she raises the bar above the norm. What a breath of fresh air to have someone with high tech and high personal touch in the business environment and in a very fast and changing financial world.
Just thought you should know this diamond in Sarnia.
best regards ubo