Kelvin sent a message to Jean-Frédéric Dufour, CEO of Zenith, will be taking the reins as global CEO of Rolex – email address that said:
Dear Jean,
This is Kelvin Wu from Hong Kong.
I am writing today to complain of fake Rolex group name of "Rolex åå士" on the facebook.
Here is the directory:
åå士 is the Chinese name of Rolex.
Their group name was confused everyone (especially Chinese) that they are affiliated with Rolex SA and represent Rolex SA.
In addition, they are selling the second-hand Rolex watch on their group which is misleading the customer that their watches are inspected by Rolex with warranty.
I wish Rolex SA can look into this case to remove the fake Rolex group on the facebook to protect all of the customer.
I look forward to hearing from you. Thanks.
Yours faithfully,
Kelvin


